Services

Welcome to IT Bytes

Mission of IT Bytes is to provide excellence in the solutions it develops using innovative approach of working. Through our robust and smart solutions your business can effectively compete in the marketplace resulting in the high productivity of your operations.

We offer unmatched value to our clients through our in-depth industry knowledge, technical expertise, extensive experience and proven methodology.

Our Services

IT Bytes offers exciting services to automate your business process.

Software Product Development

We develop software products that suit your business needs. Our advanced solutions development services include application development using Microsoft.NET, PHP and open source softwares.

Business Intelligence

We develop precise reporting for every part of your business so that you can get early insight for every future situation and you to plan accordingly.

Zendesk / Freshdesk Development & Customization

We help you to implement your customer support system using tools such as "Zendesk" and "Freshdesk". We have vast experience in Custom App development, Helpcenter customization, Reporting, Administration etc.

Marketing Automation

We provide services to automate your marketing process. We have good expertise of working with top most marketing automation systems like Act-On, Marketo, Aweber, Mail-chimp, Sendgrid, Sharp spring etc.

Support Agents(L1, L2 and L3) Provider

We provide Qualified and experienced Level 1, Level 2 and Level 3 support agents to organizations to boost their support process which inturns increases profit. All of our agents are detail oriented, organized, Flexible, Calm, Well-spoken, dedicated, Empathic, Efficient and creative. All of our support agents are well trained to work on different popular ticketing systems such as Zendesk, Intercom, Helpdesk, JIRA Service desk etc.

Graphics & Website Designing

We have world class team of graphic and web designers. You can make your business more prestigious through our responsive web designs.

QA Tester Provider

We provide ISTQB certified, experienced Manual and Automatic QA Testers. We use differnet tools such as Test Complete, Test Execute, QTP, Selenium, Microsoft VSTS, IBM RFT, Hp Service Virtualization, JIRA, Testrail etc. Our QA Testers are responsible for manual testing, documenting, recording and automates high quality test cases and use latest tools to perform these activities.

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